1. Introduction

DJs Need Luv 2 provides a platform for DJs to learn, earn, and connect. This policy describes what information we collect, how we use it, the choices you have, and how you may delete your account. This policy is part of our legally binding agreement with you and should be read together with our Terms of Service.

2. Information We Collect

2.1 Information you provide

• Account and profile: name, email, handle/display name, profile photo, bio, location, social links, and preferences.
• Membership and billing: subscription status, plan type, and payment-related metadata. Payment card details are handled by our payment processor and are not stored on our servers.
• Marketplace activity: listings you create, orders, shipping/delivery updates, disputes, and related communications.
• Opportunities and contracts: job applications (such as name, email, phone, portfolio link, cover letter, rate/availability) and contract and signature records.
• Community and messaging: message board posts, direct messages, and any media/files you upload in threads.
• Creative and platform content: marketplace listings, downloads, lesson progress, comments, live stream participation, uploaded images, audio, video, and files you choose to provide.
• Safety and integrity: reports you submit, moderation actions (such as strikes), and related evidence you provide.

2.2 Information collected automatically

• Usage data: pages viewed, features used, and interaction patterns.
• Device and log data: browser type, operating system, IP address, and approximate location inferred from IP.
• Cookies and similar technologies: used to maintain sessions, remember preferences, and support core functionality.

3. How We Use Information

• Provide and maintain Platform services (courses, marketplace, opportunities, community, messaging).
• Process subscriptions, purchases, refunds, disputes, and payouts.
• Send administrative messages and in-app notifications (for example, order updates or policy changes).
• Support safety features like reporting, blocking, and enforcing platform rules.
• Improve and secure the Platform, prevent fraud, and debug issues.
• Comply with tax, accounting, payment, consumer protection, and other legal obligations.

4. Sharing & Disclosure

We do not sell your personal information, and we do not sell user content uploaded to or created on the Platform. We may share information only in these situations:

• Service providers: with vendors that help us operate the Platform, such as Firebase (Google Cloud) for infrastructure, Stripe for payments and payouts, Mux for video, and EmailJS for email delivery.
• Public or shared features: your public profile and content you choose to publish can be visible to other users.
• Transactions and opportunities: information needed to complete marketplace orders, job applications, bookings, contracts, disputes, payouts, shipping, or support.
• Legal and safety: to comply with law, respond to legal requests, enforce our Terms, or protect users and the Platform.
• Business transfers: in connection with a merger, acquisition, or asset sale (with notice to users where required).

5. Data Storage & Security

We store platform data using Firebase (Google Cloud Platform) and apply security measures such as encryption in transit (HTTPS/TLS), access controls, and security rules designed to restrict data access.

Payment processing is handled by Stripe. We do not store full payment card numbers. We may store limited payment metadata (for example, subscription status or transaction identifiers).

6. Data Retention

We retain information for as long as needed to provide the Platform and for legitimate business purposes such as compliance, dispute resolution, safety enforcement, and recordkeeping. Retention periods vary depending on the type of data (for example, transaction records may be retained longer than profile preferences).

If you delete your account, we will permanently delete or de-identify Firestore records we can associate with your user ID, except where retention is necessary for legal compliance, payment records, chargeback prevention, security, fraud prevention, or unresolved disputes.

7. Your Rights & Choices

• Access and correction: you can update many account and profile fields through your dashboard.
• Email preferences: you can manage marketing and alert emails in your dashboard settings when available.
• Deletion: you may request deletion of your account and associated data, subject to legal, payment, safety, and operational retention requirements.

8. Delete Data & Account

Use the control below to permanently delete your account. This action is irreversible. It deletes your Firebase Authentication account and removes Firestore records associated with your user ID across the Platform where technically and legally permitted.

Deletion may not remove information that must be retained for compliance, tax, accounting, fraud prevention, payment processing, chargeback, dispute, or legal reasons. Public or shared content already copied, exported, cached, or lawfully retained by others may also remain outside our direct control.

9. Cookies & Tracking

We use cookies and similar technologies to maintain your login session, remember settings, support video playback and course progress, and help the Platform function reliably. You can control cookies in your browser settings, but disabling cookies may affect some features.

10. International Transfers

Your information may be processed in countries other than your country of residence, including the United States, where our service providers operate.

11. Children's Privacy

DJs Need Luv 2 is not intended for users under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us so we can address it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated policy on this page and update the “Last updated” date. Material changes may also be communicated through the Platform or by email.

13. Contact

If you have questions about this Privacy Policy, contact us through the Contact page or via the in-platform messaging system.